Most of our online items are made-to-order and will be dispatched from our factory in Jakarta approximately 2 – 3 weeks after an order is placed.

Ready stock items will be dispatched from Perth, Western Australia.

We use a few shipping companies such as Australia Post, Express Mail Service (EMS) and UPS according to the destinations and request of speed.

 

Domestic

FREE POSTAGE within Australia for orders over AUD$150. Orders under AUD$150 will incur a AUD$9.95 postage fee.

We use Regular Post for all items unless urgency is specifically requested by customers. Express post attracts extra fee. Once your items have been dispatched, we will email you with a tracking number. Depending on the shipping company, you can track your parcel at:

Australia Post: auspost.com.au

EMS: track-trace.com/post

UPS: ups.com/tracking

All orders require a signature upon receipt. Should there be nobody available to sign for your delivery; a card will be left and the parcel taken to your local post office. Hence, no delivery will be permitted to a Postal Box or similar address. It’s important to include your phone number when filling out your details.

Allow a few extra days for postage to Regional Areas outside of Metro Areas.

Local Pick-up is also available, please select the preferred method during the checkout process.

 

International

We do a worldwide delivery.

FREE POSTAGE overseas for orders over AUD$250. Orders under AUD$250 will incur a AUD$14.95 shipping fee.

We use Regular Post for all items unless urgency is specifically requested by customers. Express post attracts extra fee. Once your items have been dispatched, we will email you with a tracking number. Depending on the shipping company, you can track your parcel at:

Australia Post: auspost.com.au

EMS: ems.post/tracking

UPS: ups.com/tracking

All orders require a signature upon receipt. Should there be nobody available to sign for your delivery; a card will be left and the parcel taken to your local post office. Hence, no delivery will be permitted to a Postal Box or similar address. it’s important to provide your phone number when filling out your details.

Allow a few extra days for postage to Regional Areas outside of Metro Areas.

 

Information

  • Once items have been dispatched, orders can’t be re-directed
  • Order delivery times are provided as guidelines only, and do not take into account possible delays caused by external factors. Summer Chicks cannot be held liable for any delay in delivery.
  • All prices are in Australian dollars.